📢 Service Notice – Email Notification Issue (Dec 21–22)

📢 Service Notice – Email Notification Issue (Dec 21–22)

Between December 21, 22 and 24th, Hamshack.ca experienced a temporary email notification issue that caused some system-generated emails to be sent in error.

The issue was identified and resolved, and no user data, listings, or accounts were compromised. This was a system automation problem — not a security breach.

What happened

  • A system email notification process behaved unexpectedly during routine maintenance and testing.

  • This resulted in a number of unintended outgoing emails.

What’s been done

  • The affected email logic has been fully disabled and removed.

  • All pending emails were cleared.

  • System behavior has been verified and is operating normally.

Temporary change

As a precaution, the New Listing Notification email has been temporarily disabled while final validation is completed. This feature will be restored once testing is finalized.

What users need to do

  • No action is required.

  • Listings, messages, and site functionality are working as normal.

I appreciate your understanding and patience while I ensure Hamshack.ca continues to operate normally and I’m sorry if you received one of these emails.

73,
Don, VE7DXE

Verify Seller Callsign

  • Phone: 250-380-8401
  • Callsign: VE7DXE